Technical glitches happen, but timing is everything. For NBA fans watching the Miami Heat and Charlotte Hornets battle in a win-or-go-home play-in game, Amazon's Prime Video feed chose the worst possible moment to fail.

With the game tied and headed to a tense overtime, viewers were plunged into darkness. The broadcast cut out for over a critical minute during the extra period, seemingly missing a crucial LaMelo Ball layup that put the Hornets up by five.

While the feed returned in time for the dramatic finish—a frantic Heat comeback attempt and Ball's eventual game-winning shot—the damage was done. For a platform in its inaugural season as a major NBA broadcaster, it was a stark and very public stumble during peak playoff pressure.

The Hornets escaped with a thrilling 127-126 victory to keep their season alive, but the streaming outage became an unwelcome subplot in a game where every second counted.